Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from www.zencleanz.com (the "Site"). 

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information." 

We collect Device Information using the following technologies: 

- "Cookies" are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of our Site. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. 

- "Log files" track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account numbers, and debit card numbers), email address, and phone number. We refer to this information as "Order Information." 

When discussing "Personal Information" in this Privacy Policy, we refer to Device Information and Order Information.

How We Use Your Personal Information 

We generally use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- communicate with you; 

- screen our orders for potential risk or fraud; and 

In line with the preferences you shared with us, we provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Third-Party Apps 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Sharing Your Personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you may read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you may read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You may also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For more information about targeted advertising, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You may opt out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

- Instragram: https://www.instagram.com/accounts/access_tool/ads_interests

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/. 

Do Not Track 

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser. 

Your Rights 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you want to exercise this right, please contact us using the contact information below. 

Additionally, if you are a European resident, we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside Europe, including Canada and the United States.

Data Retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes 

This Privacy Policy is effective as of 13th July 2019. It will remain in effect except for any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@zencleanz.com or by mail using the details provided below: 

ZenCleanz 

Strong Pulses International Co, LTD, 13F-2, No 159, Sec. 1, , Xintai 5th Rd., Xizhi Distr., 221 New Taipei City , Taiwan

Revision 11.2023