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SPECIAL
SHIPPING REQUIREMENTS
IMPORT & EXPORT WORLD WIDE
Certain countries have certain rules, special if it comes to import and export from products. This can be difference for each country and sometimes import- export rules change. Below we have some information, provided by DHL, about several countries. Feel always free to ask us information and updates about your destination.
Taiwan Orders
Free shipping on orders above USD $258.
MEXICO ORDERS
1. All shipments to Mexico are not eligible for the free shipping policy.
2. We ask for a minimum order amount of USD $549.
3. The shipping fee starts on USD $50 for 5kg, and USD $8/kg over 5kg.
4. The shipping time is about 3 weeks to Mexico. We ship to U.S. first, then another company help us deliver the package from U.S. to Mexico.
International Orders
We can shipping our product worldwide. We use DHL Express to ship. The shipping fee is based on the weight and which zone you are, check you zone and fee below:
|
|
Zone 1 |
Zone 2 |
Zone 3 |
Zone 4 |
Zone 5 |
Zone 6 |
Zone 7 |
Zone 8 |
|
prices start from/kg |
USD $33 |
USD $36 |
USD $37 |
USD $38 |
USD $40 |
USD $43 |
USD $54 |
USD $78 |
| Countries & Territories | Zone | Countries & Territories | Zone | Countries & Territories | Zone | Countries & Territories | Zone |
| Afghanistan (AF) | 8 | Dominican Rep. (DO) | 7 | Liberia (LR) | 8 | Samoa (WS) | 4 |
| Albania (AL) | 7 | East Timor (TL) | 4 | Libya (LY) | 8 | San Marino (SM) | 7 |
| Algeria (DZ) | 8 | Ecuador (EC) | 7 | Liechtenstein (LI) | 6 | Sao Tome And Principe (ST) | 8 |
| American Samoa (AS) | 8 | Egypt (EG) | 7 | Lithuania (LT) | 6 | Saudi Arabia (SA) | 7 |
| Andorra (AD) | N/A | El Salvador (SV) | 7 | Luxembourg (LU) | 6 | Senegal (SN) | 8 |
| Angola (AO) | 8 | Eritrea (ER) | 8 | Macau (MO) | 1 | Serbia, Rep. Of (RS) | 7 |
| Anguilla (AI) | 7 | Estonia (EE) | 6 | Madagascar (MG) | 8 | Seychelles (SC) | 8 |
| Antigua (AG) | 7 | Ethiopia (ET) | N/A | Malawi (MW) | 8 | Sierra Leone (SL) | 8 |
| Argentina (AR) | 7 | Falkland Islands (FK) | 7 | Malaysia (MY) | 3 | Singapore (SG) | 2 |
| Armenia (AM) | 7 | Faroe Islands (FO) | 7 | Maldives (MV) | 8 | Slovakia (SK) | 6 |
| Aruba (AW) | 7 | Fiji (FJ) | 4 | Mali (ML) | 8 | Slovenia (SI) | 6 |
| Australia (AU) | 4 | Finland (FI) | 6 | Malta (MT) | 6 | Solomon Islands (SB) | 4 |
| Austria (AT) | N/A | France (FR) | 6 | Mariana Islands (MP) | 8 | Somalia (SO) | 8 |
| Azerbaijan (AZ) | 7 | French Guyana (GF) | 7 | Marshall Islands (MH) | 4 | Somaliland, Rep Of (XS) | 8 |
| Bahamas (BS) | 7 | Gabon (GA) | 8 | Martinique (MQ) | 7 | South Africa (ZA) | N/A |
| Bahrain (BH) | 7 | Gambia (GM) | 8 | Mauritania (MR) | 8 | South Sudan (SS) | 8 |
| Bangladesh (BD) | 4 | Georgia (GE) | 7 | Mauritius (MU) | 8 | Spain (ES) | N/A |
| Barbados (BB) | 7 | Germany (DE) | 6 | Mayotte (YT) | 8 | Sri Lanka (LK) | 4 |
| Belarus (BY) | 7 | Ghana (GH) | 8 | Mexico (MX) | 7 | St. Barthelemy (XY) | 7 |
| Belgium (BE) | N/A | Gibraltar (GI) | 6 | Micronesia (FM) | 4 | St. Eustatius (XE) | 7 |
| Belize (BZ) | 7 | Greece (GR) | 6 | Moldova, Rep. Of (MD) | 7 | St. Kitts (KN) | 7 |
| Benin (BJ) | 8 | Greenland (GL) | 6 | Monaco (MC) | 6 | St. Lucia (LC) | 7 |
| Bermuda (BM) | 7 | Grenada (GD) | 7 | Mongolia (MN) | 8 | St. Maarten (XM) | 7 |
| Bhutan (BT) | 7 | Guadeloupe (GP) | 7 | Montenegro, Rep Of (ME) | 7 | St. Vincent (VC) | 7 |
| Bolivia (BO) | 7 | Guam (GU) | 8 | Montserrat (MS) | 7 | Sudan (SD) | 8 |
| Bonaire (XB) | 7 | Guatemala (GT) | 7 | Morocco (MA) | N/A | Suriname (SR) | 7 |
| Bosnia & Herzegovina (BA) | 7 | Guernsey (GG) | 6 | Mozambique (MZ) | 8 | Swaziland (SZ) | 8 |
| Botswana (BW) | 8 | Guinea Rep. (GN) | 8 | Myanmar (MM) | 3 | Sweden (SE) | 6 |
| Brazil (BR) | 7 | Guinea-Bissau (GW) | 8 | Namibia (NA) | N/A | Switzerland (CH) | 6 |
| Brunei (BN) | 3 | Guinea-Equatorial (GQ) | 8 | Nauru, Rep. Of (NR) | 4 | Syria (SY) | 8 |
| Bulgaria (BG) | 6 | Guyana (British) (GY) | 7 | Nepal (NP) | 7 | Tahiti (PF) | 4 |
| Burkina Faso (BF) | 8 | Haiti (HT) | 7 | Netherlands, The (NL) | 6 | Tajikistan (TJ) | 7 |
| Burundi (BI) | 8 | Honduras (HN) | 7 | Nevis (XN) | 7 | Tanzania (TZ) | 8 |
| Cambodia (KH) | 3 | Hong Kong (HK) | 1 | New Caledonia (NC) | 4 | Thailand (TH) | N/A |
| Cameroon (CM) | 8 | Hungary (HU) | 6 | New Zealand (NZ) | 4 | Togo (TG) | 8 |
| Canada (CA) | 5 | Iceland (IS) | 6 | airnNicaragua (NI) | 7 | Tonga (TO) | 4 |
| Canary Islands, The (IC) | 8 | India (IN) | N/A | Niger (NE) | 8 | Trinidad And Tobago (TT) | 7 |
| Cape Verde (CV) | 8 | Indonesia (ID) | 3 | Nigeria (NG) | N/A | Tunisia (TN) | N/A |
| Cayman Islands (KY) | 7 | Iran (IR) | 8 | Niue (NU) | 4 | Turkey (TR) | N/A |
| Central African Rep (CF) | 8 | Iraq (IQ) | 8 | North Macedonia (MK) | 7 | Turkmenistan (TM) | 7 |
| Chad (TD) | 8 | Ireland, Rep. Of (IE) | 6 | Norway (NO) | 6 | Turks & Caicos (TC) | 7 |
| Chile (CL) | N/A | Israel (IL) | 7 | Oman (OM) | 7 | Tuvalu (TV) | 4 |
| China (CN) *1 | 1 | Italy (IT) | 6 | Pakistan (PK) | 4 | USA (US) | 5 |
| China (CN) *2 | 2 | Jamaica (JM) | 7 | Palau (PW) | 4 | Uganda (UG) | 8 |
| Colombia (CO) | 7 | Japan (JP) | 2 | Panama (PA) | 7 | Ukraine (UA) | N/A |
| Comoros (KM) | 8 | Jersey (JE) | 6 | Papua New Guinea (PG) | 4 | United Arab Emirates (AE) | 7 |
| Congo (CG) | 8 | Jordan (JO) | N/A | Paraguay (PY) | 7 | United Kingdom (GB) | 6 |
| Congo, DPR (CD) | 8 | Kazakhstan (KZ) | 7 | Peru (PE) | 7 | Uruguay (UY) | 7 |
| Cook Islands (CK) | 4 | Kenya (KE) | 8 | Philippines, The (PH) | 3 | Uzbekistan (UZ) | 7 |
| Costa Rica (CR) | 7 | Kiribati (KI) | 4 | Poland (PL) | N/A | Vanuatu (VU) | 4 |
| Cote D Ivoire (CI) | 8 | Korea, Rep. Of (KR) | 2 | Portugal (PT) | N/A | Vatican City (VA) | 6 |
| Croatia (HR) | 6 | Korea, D.P.R Of (KP) | 8 | Puerto Rico (PR) | 7 | Venezuela (VE) | 7 |
| Cuba (CU) | 8 | Kosovo (KV) | 7 | Qatar (QA) | 7 | Vietnam (VN) | N/A |
| Curacao (XC) | 7 | Kuwait (KW) | 7 | Reunion, Island Of (RE) | 8 | Virgin Islands-British (VG) | 7 |
| Cyprus (CY) | 8 | Kyrgyzstan (KG) | 7 | Romania (RO) | 6 | Virgin Islands-US (VI) | 8 |
| Czech Rep., The (CZ) | 6 | Laos (LA) | 3 | Russian Federation (RU) | N/A | Yemen, Rep. Of (YE) | 8 |
| Denmark (DK) | 6 | Latvia (LV) | 6 | Rwanda (RW) | 8 | Zambia (ZM) | 8 |
| Djibouti (DJ) | 8 | Lebanon (LB) | 8 | Saint Helena (SH) | 8 | Zimbabwe (ZW) | 8 |
| Dominica (DM) | 7 | Lesotho (LS) | 8 | ||||
Countries & Territories. Service Area
China (CN) *1 Shenzhen (SZX), Chaoshan & Huizhou (SWA), Zhujiang Delta Area (ZUH), Guangzhou (CAN), Dongguan (DGM)
China (CN) *2. Rest of China (CN)
DELIVERY
The address details used for the shipment of your order are the exact details supplied by you at the time of ordering. Incorrect details may result in delivery delays so it is important to check these details when ordering.
Registered Deliveries generally take between 1 to 30 working days depending what part of the world you are located. It is important to note that the Customs Agency in the country of destination (where applicable) may delay the delivery of an order for up to 4 weeks for inspection or as a random security measure. This applies to a small percentage of orders shipped and unfortunately is uncontrollable.
Due to issues with customs, we do not ship to the countries listed with an “N/A” in the zone number column, so they are not available on the check out page. If you can confirm that you can import into the country in question, please contact customer service (customer.service@zencleanz.com) to create a manual order.
Customs, Duties and Taxes
Strong Pulses International Co. Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The recipient is responsible for assuring the product can be legally imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient.
Strong Pulses International Co. Ltd. has no control over these charges, nor can Strong Pulses International Co. Ltd. predict what they may be.Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Why did we choose DHL Express?
As knowing, Taiwan is an island. It's hard to find a cheapest and good service shipping company to ship all over the world.We compared lots of shipping companies and found that DHL is suitable for us. Fast and good service. Though it's expensive, we don't take any profit from it. The fee for shipping is different from zone to zone, please check this page and the payment page for more info.
COUNTRIES EXCEPTED FROM FREE SHIPPING
Mexico
ZONE 7: Afghanistan, Angola, Benin, Burkina Faso, Burundi, Central African Republic, Congo - Brazzaville, Congo - Kinshasa, Cuba, Cyprus, Djibouti, Equatorial Guinea, Eritrea, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Iran, Iraq, Kenya, North Korea, Lebanon, Lesotho, Liberia, Libya, Madagascar, Maldives, Mali, Mauritania, Mauritius, Mongolia, Mozambique, Niger, Puerto Rico, Réunion, Rwanda, St. Helena, São Tomé & Príncipe, Seychelles, Somalia, South Sudan, Sudan, Uganda, Zambia, Zimbabwe, Algeria, Botswana, Cape Verde, Chad, Comoros, Malawi, Mayotte, Cameroon, Senegal, Sierra Leone, Eswatini, Syria, Tanzania, Togo, Yemen
ZONE 8: Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Cayman Islands, Chile, Colombia, Dominica, Dominican Republic, Ecuador, Falkland Islands, French Guiana, Georgia, Guatemala, Guyana, Haiti, Israel, Jamaica, Kazakhstan, Kosovo, Kuwait, North Macedonia, Martinique, Montserrat, Nepal, Nicaragua, Oman, Panama, Paraguay, Peru, St. Barthélemy, St. Lucia, Sint Maarten, St. Vincent & Grenadines, Suriname, Tajikistan, Turks & Caicos Islands, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, British Virgin Islands, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Caribbean Netherlands, Costa Rica, Curaçao, Egypt, El Salvador, Faroe Islands, Grenada, Guadeloupe, Honduras, Kyrgyzstan, Moldova, Montenegro, Qatar, St. Kitts & Nevis, San Marino, Saudi Arabia, Serbia, Trinidad & Tobago, Turkmenistan
